What is your pricing?
Do you offer refunds?
All purchases are non refundable.
We will issue a credit UPON REQUEST for paid participants who were not in attendance for the booked session. The credit will be issued in the name of the paid party, but can be transferred or gifted to someone else.
What are your hours of operation?
What is your Cancellation Policy?
We kindly request a minimum 24 hours advance notice of your cancellation. We will then reschedule your session for another date, or issue a credit for future use. All purchases are non refundable.
How many people can our scenarios accommodate?
Do you take cash on site?
How large are the rooms?
Will I be paired with strangers?
How many scenarios do you have?
Can we add extra people to our booking if we have more than the maximum for that scenario?
Yes, additional participants are allowed, but only up to 2 more than maximum for that scenario (ie: hard maximum of 8 for Bombshell and Blackwell Manor and hard maximum for 10 on all other scenarios).
Why is there a minimum of 4 participants required to book? I just wanted myself and one other to participate…
Are the exact same scenarios available at each location?
Has anyone suffering from claustrophobia had any issues inside the rooms?
Can we bring food inside the rooms?
Do you serve food or alcohol?
Is this a franchise?
What if we don’t escape in time?
Do we get anything if we win?
How long have you been open?
Can you give me more information on your team building offers?
We are an indoor facility that allows you to come dressed in plain clothes with no special clothes requirements. As a team building location, we are designed to help facilitate your corporate group by offering a challenging experience that hinges on communication and cooperation! All the things that make team building activities productive. We offer a discounted rate to corporations & have compiled a tiered pricing structure below. You are charged by the experience, with each experience lasting up to 60 minutes (unless you successfully escape the room before the 60 minute timer runs out.
Pricing structure and additional details can be found on our Team Building page.