What is your pricing?
Do you offer refunds?
All purchases are non refundable.
We will issue a credit UPON REQUEST for paid participants who were not in attendance for the booked session. The credit will be issued in the name of the paid party, but can be transferred or gifted to someone else.
What are your hours of operation?
What is your Cancellation Policy?
We kindly request a minimum 24 hours advance notice of your cancellation. We will then reschedule your session for another date, or issue a credit for future use. All purchases are non refundable.
How many people can our scenarios accommodate?
Do you take cash on site?
How large are the rooms?
Will I be paired with strangers?
How many scenarios do you have?
I see that your group maximum is 8, but we have 9. Can we add an extra person?
Yes, additional participants are allowed, but should not exceed a maximum of 10 per scenario. You can pay for the additional participant(s) on site when you arrive for your booked session. Please note: we can only take a credit card payment on site. Cash is not accepted.
Why is there a minimum of 4 participants required to book? I just wanted myself and one other to participate…
Are the exact same scenarios available at each location?
Has anyone suffering from claustrophobia had any issues inside the rooms?
Can we bring food inside the rooms?
Do you serve food or alcohol?
Is this a franchise?
Is it like the movie franchise, Saw?
What if we don’t escape in time?
Do we get anything if we win?
How long have you been open?
Can you give me more information on your team building offers?
We are an indoor facility that allows you to come dressed in plain clothes with no special clothes requirements. As a team building location, we are designed to help facilitate your corporate group by offering a challenging experience that hinges on communication and cooperation! All the things that make team building activities productive. We offer a discounted rate to corporations & have compiled a tiered pricing structure below. You are charged by the experience, with each experience lasting up to 60 minutes (unless you successfully escape the room before the 60 minute timer runs out.
Team building / special session pricing is
$200.00 plus tax per scenarioEach scenario can hold up to 8 participants. We have limited availability on Mondays, but feel free to call us Tuesday through Sunday with any questions at 505-289-1002.
Our special session and team building start times are scheduled on
- Tuesdays - 9 am to 4:30 pm
- Wednesdays - 9 am to 4:30 pm
- Thursdays - 9am to 2:30pm
- Fridays - 9 am to 2:30pm